Data Privacy Statement

LK International AG

Edition: 17.10.2018 

 

(valid for United Kingdom)

We, LK International AG, Suurstoffi 37, CH-6343 Risch - Rotkreuz, registered in the Commercial Register of the Canton of Zug, Switzerland (CHE-101.184.535), are the operators of the website www.kjus.com and the services provided on this website, including the online shop. We are therefore responsible for the collection, processing and use of your personal data and compliance with the General Data Protection Regulation (GDPR) and other applicable laws and regulations that relate to data protection and privacy.

For the purposes of the GDPR, we are the data controller in respect of your personal data that we collect and process as further described in this Data Privacy Statement. The following sections provide information about the personal data that we collect from you and the purposes for which such data is used. As described below, we may share your personal data with other organizations that may receive and process your personal data as a data controller in their own right.

Your trust is important to us. We therefore take data protection seriously and strive to ensure an appropriate level of security. We do of course observe the legal provisions of the applicable data protection laws and regulations.

Our EU representative according to Article 27 GDPR is: LK Deutschland GmbH, Lilienthalallee 40, 80939 Munich, Germany, dataprotection@kjus.com .

 

1. Scope and purpose of personal data collection, processing and use

a. When visiting www.kjus.com

 

When you visit our website, our servers temporarily save every access to a log file. We collect the following data without any action on your part, which will be saved for up to twelve months before being deleted automatically:

This data is collected and processed to enable the use of our website, to ensure continued system security and stability, to optimize our website and for internal statistical purposes. The aforementioned information is not linked to or stored with any personal data.

An IP address will only be analyzed (i) in the event of an attack against the network infrastructure of our website, or (ii) if we have cause to be suspicious of unauthorized or abusive use of our website. The information will be evaluated for the purpose of clarification and defence and, if necessary, used in the context of criminal proceedings for identification in civil and criminal proceedings against the users in question.

Our lawful basis to handle your personal data in this way is our legitimate interest to keep our website secure.

 

b. When registering for a customer account

 

In order to purchase products in our online shop and to be provided with other specific services, customers should register for a customer account. Certain services may only be available to account holders.

In order to process and fulfil your orders in the online shop and/or your service requests, we collect the following personal data when you register:

Customers can review and change their account information at any time by logging into their customer account settings. In addition, the customer can request the complete deletion of their account. If you would like to delete your customer account, please send us a corresponding request (see "Contact" below).

The legal basis for processing your personal data in this way is our legitimate interest to provide the best possible customer experience for you.

 

c. When using the website as a registered customer

 

When a registered customer logs in and uses the website, we collect data to provide ongoing membership services and benefits, for website administration and for other internal operations that include trouble shooting, data analysis, testing research, and statistical/ survey purposes. This ensures that content is presented in the most effective manner for you and your device. We collect the following data:

The legal basis for processing your data in this way is our legitimate interest in optimising our website offering and personalising our offers to you.

 

d. When using the contact form

 

If you contact us using the contact form on the website, we will collect the following information from you:

We use this data exclusively to answer your questions or to provide the services you have requested. The collection of your first and last name allows us to provide targeted customer support for existing customers. Furthermore, the survey of your country of residence allows us to draw your attention to any country-specific circumstances.

We rely on your consent to handle your personal information in this way. If you do not provide us with the personal information that we request from you for customer services purposes, we may not be able to fully answer your queries.

 

e. When purchasing products in the online shop or requesting other services

 

If you want to purchase any products in our online shop, we need various data in order to process and fulfil your order. The following data must be provided:

The phone number is collected in order to provide you after-sale-services (if necessary). The phone number is not used to contact you for marketing purposes. We will not disclose or sell your phone number to any third party provider of marketing services.

In order to process your orders in the online shop, we collect, store and process the following data in conjunction with the data held for your membership account:

Unless otherwise provided in this statement, we only use the respective data in order to perform our contract with you, namely to provide you with the services requested or to process your order and payment, deliver the ordered goods and provide any after-sale services.

We need to process your personal data in this way to fulfil the contract in place between us.

 

f. when sending in job application documents

 

You have the opportunity to apply to us spontaneously or in response to a specific job advertisement. As a general rule, we require the following information and documents:

We use this data provided by you in order to process your application. Application documents of candidates who have not progressed will be deleted after the application process is finalized unless a longer retention period is explicitly agreed.

The legal basis for the processing of your data for this purpose therefore lies in the execution of a contract.

 

2. Use of your data for promotional purposes

a. Newsletter/email marketing/online marketing

 

On our website you have the possibility to subscribe to our newsletter via registration. The following data must be submitted when registering:

After entering the aforementioned information, you can trigger registration for our newsletter. We use the Double-Opt-In-Mechanism for this. After sending the registration submission, you will receive an e-mail from us containing a confirmation link. In order to subscribe to the newsletter, you must confirm by clicking this link. We use email marketing software from Campaign Monitor, 632 Howard Street, CA 94105, USA, to send the newsletter to subscribers. Campaign Monitor's privacy policy can be found here. Further information on the transfer of personal data can also be found in Section 3 below.

We use your data for the newsletter dispatch until you revoke your subscription. You can cancel your subscription at any time. You will also find an unsubscribe link in all newsletter e-mails.

Our newsletter may contain a so-called web beacon (pixel-code) or similar technical tracker. A web beacon is a 1x1 pixel, invisible graphic linked to the user ID of the respective newsletter subscriber.

For each newsletter sent we hold information about the address file used, the subject and the number of sent newsletters. In addition, we can see which addresses the newsletter has been sent to, which addresses have not yet received it and which addresses have failed to receive it. We can also see which addresses have opened the newsletter and which addresses have chosen to unsubscribe.

We use this data for statistical purposes and to optimize the newsletter’s content and structure. This enables us to tailor the information and offers in our newsletter to the individual interests of the recipients. The pixel-code is deleted when you delete the newsletter.

To prevent the use of the Web Beacon in our newsletter, please set your mail program so that no HTML is displayed in your messages. On the following pages you will find explanations on how to amend this setting for the most common e-mail programs, such as:

By registering for the newsletter, we explained at the time you registered that you gave us your consent to the processing of your data provided in order for us to (i) dispatch the newsletter to the address you provided, (ii) evaluate user behaviour, and (iii) to optimise the newsletter.

We rely on your consent to handle your data in this way.

 

b. Re-Targeting

 

We reserve the right to use so called re-targeting technology. Your user behaviour on our website and partner websites will be analysed to provide you with promotional offers tailored to your individual needs. Your user behaviour is recorded pseudonymously.

The re-targeting technology generally works by using cookies (see below Section 8 for further information).

Our website uses Google AdWords Remarketing and Doubleclick by Google, services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), to display ads based on the use of previously visited websites. Google uses the so-called DoubleClick cookie for this purpose, which enables your browser to be recognised when you visit other websites. The information generated by the cookie about your visit to these websites (including your IP address) is transmitted to and stored by Google on servers in the United States (see section 9 below for additional information about transfers of personal data to the United States).

Google will use this information for the purpose of evaluating your use of the website to determine the advertisements to be placed, compiling reports on website activity and advertisements for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not, however, associate your IP address with any other data held by Google.

Google is listed as a Privacy Shield participant. The privacy shield agreement between the EU and the USA guarantees minimum standards of data protection.

We also use the Google Tag Manager to manage our usage-based advertising services. The Tag Manager tool is a cookie-free domain and does not collect personally identifiable information. Instead, the tool triggers other tags that may collect information (see above). If you have disabled the tool at the domain or cookie level, it will continue for all other tracking tags implemented with Google Tag Manager.

You may reject re-targeting at any time by de-installing the respective cookies in the menu of your internet browser (for further information, see Section 8 below). You can find more information about Google’s data protection policies here.

The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website, and generate revenue from our website.

 

c. Collection of Personality Profiles

 

In order to provide you with personalized services and promotional information on our website (on-site targeting), we will use and analyse the data collected when you access and use the website and when you purchase from the online shop. The analysis of your user data and, in particular, your purchase patterns may result in the collection of personality profiles. A personality profile is a collection of data that permits an assessment of essential characteristics of the personality of a natural person.

In order to enable personalized marketing in social networks, we link so-called remarketing pixels from Facebook to our website. If you have an account with a social network involved in this and are registered there at the time of the page visit, this pixel links the page visit to your account. To prevent a link, log out of your account before visiting the page. You can make further settings for advertising in the respective social networks in your user profile. For more information on how Facebook pixels work and how Facebook ads are displayed in general, please refer to Facebook's privacy policy here.

The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website.

 

d. Criteo

 

This website also uses the Criteo service of Criteo SA, 32 Rue Blanche, 75009 Paris, France. This service presents users who have already visited our site and who are interested in our services to with targeted and interest-related advertisements on our website and other sites that use Criteo. These advertisements are displayed on the basis of information about visits to the respective websites, which are stored in cookies on the user's computer. These text files are read during subsequent website visits for targeted product recommendations. For this purpose, a randomly generated identification number is stored in the cookies.

You can prevent the storage and use of information by Criteo's service by clicking the following link https://www.criteo.com/privacy/ and following the instructions there. For more information about Criteo's privacy practices, see the same link. See Section 8 for more information on cookies.

The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website.

 

d. Effiliation

 

The website also uses Effiliation, 80, rue Taitbout, 75009 Paris, France. By placing advertisements and links to our offers, website operators can obtain a refund of advertising costs. Effiliation uses cookies to track the origin of orders. This cookie complies with the applicable data protection guidelines and does not store any personal data. The IP of the referring partner and the order number of the advertising medium clicked on by the visitor (e.g. banner or text link) are stored.

By deactivating cookies, you can prevent your data from being processed by Effiliation (see section 8 on cookies). You can find more information about Effiliation’s privacy practices here.

The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website.

 

3. Disclosure of personal data to third parties

 

We will only disclose your personal data with your express consent, if required by law or if required in order to assert our rights as part of a claim relating to our contractual relationship.

In addition, we will forward your data to third parties to the extent required for the use of the website and the contract performance, namely for: the processing of your orders, handling your purchases, facilitating the delivery of purchased items and payments, the provision of requested marketing services, and for the analysing of your user, purchase, and payment patterns. The use of data disclosed to third parties is strictly limited to the above-mentioned purposes in this clause 3.

We may disclose your credit card information to your credit card acquirer and issuer in order to provide credit card payment options for your purchases from the online shop. If you choose to pay with credit card, you will be asked to enter specific information regarding your credit card. Please note that your credit card issuer will have their own terms and conditions and data privacy statements to govern the processing of your personal data. We do not have any responsibility or liability for such policies and we recommend that you review them.

Various third-party service providers are explicitly mentioned in this data privacy statement (e.g. Section 2 and Section 9). Another service provider to whom personal data is transferred or to whom access to personal data from you is or may be granted is the company hosting the website, namely maxcluster GmbH, Technologiepark 8, D-33100 Paderborn, Germany. Maxcluster GmbH servers are located in Germany.

 

4. Carrying out creditworthiness checks

 

If we make an advance payment, e.g. in the case of a purchase on account, we may obtain credit information from a credit agency on the basis of mathematical-statistical procedures in order to safeguard our business. For this purpose, we transmit the personal data required for a credit assessment to a credit agency and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) which have been calculated on the basis of scientifically recognised mathematical-statistical procedures and which include address data, among other things, in their calculation.

The legal basis for the processing of the data for this purpose is the fulfilment of a contract. We will only carry out credit checks in direct connection with orders.

 

5. Transmission of personal data abroad

 

In relation to the above uses of your personal information and the above sharing arrangements, your personal data may be transferred to, stored and processed in one or more countries outside the European Economic Area (EEA). If the level of data protection in any country does not meet the requirements of the DPA and the GDPR, we will take reasonable steps to ensure that your personal data is adequately protected in accordance with the requirements of the DPA and the GDPR.

Various third-party service providers and their location addresses are already mentioned in Section 3 ("Disclosure of Data to Third Parties"). Some of the third-party service providers mentioned in this data privacy statement are based in the United States (see, for example, section 9a "Google Analytics"). Further information on data transfers to the USA can be found under "Google Analytics".

 

6. Information, deletion, limitation of processing and correction rights, Right to data transferability; Right to complain to a supervisory authority

 

You can object to data processing at any time, especially data processing in connection with direct advertising (e.g. against advertising e-mails). You also have the following rights:

Information right: You have the right at any time to request access to your personal data stored by us. This gives you the opportunity to check which personal data we process about you and that we use it in accordance with applicable data protection regulations.

Correction right: You have the right to have inaccurate or incomplete personal data corrected and to be informed of the correction. We will inform the individual concerned of the adjustments made to any incorrect data, unless such notification is impossible or involves a disproportionate effort.

Deletion right: You have the right to require us to erase your personal information which we are handling in the following circumstances:

Right to limitation of processing: You have the right, under certain conditions, to request that the processing of your personal data be restricted.You can restrict our processing of your personal information where:

Where you exercise your right to restrict us from using your personal information, we will then only process your personal information when you agree, except for storage purposes and to handle legal claims.

Data transferability right: Under certain circumstances you have the right to receive a record of the personal data that you have provided to us, free of charge and in a readable format.

Complaint right: You have the right to lodge a complaint with a competent supervisory authority against the way in which your personal data is processed by us.

Right of revocation: In principle, you have the right to revoke your consent at any time. If you revoke your consent, this does not affect the lawfulness of past processing activities that took place with your consent

 

7. Data security

 

We use suitable technical and organizational security measures to protect your personal data stored by us against tampering, partial or complete loss and unauthorized access by third parties. Our security measures are subject to continuous improvements in line with technological developments. The transmission of information via the internet is not completely secure and so we cannot guarantee the security of your data (including your personal information) during transmission to our website; any transmission is at your own risk.

If you are registered as retailer or customer, access to your account will only be per- mitted with your personal password. You should always keep your account details and your payment information confidential.

We also take the protection of our internal business data seriously. Our staff and contracted third-party service providers are required to maintain confidentiality and to observe our data protection policy.

 

8. Cookies

 

Cookies help to make your visit to our website easier, more convenient and more relevant. Cookies are small files containing information, which are automatically stored on your computer's hard disk when you visit our website.

For example, we use cookies in order to identify you as a registered user without requiring you to log-in separately. This use does not enable us to receive new personal information about you as an online visitor. Most web browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie. On the following pages you will find explanations on how to configure the processing of cookies in the most common browsers.

Deactivating cookies may fully or partially disable certain functions of our website..

 

9. Tracking Tools

a. Google Analytics

 

We use Google Analytics web analytics service to maintain a customer-oriented and continuously improving website. We create pseudonymized user profiles and small text files ("cookies") stored on your computer for this purpose. Information about your use of the website that is generated by the cookie includes:

This information is forwarded to and stored on servers of Google Inc., USA. It is also used to evaluate the use of the website, to prepare website activity reports, to provide additional services related to use of the website for market research purposes and to improve the customer-oriented design of the website. This information may also be forwarded to third parties, if required by law or to the extent that third parties are contracted by us for processing the data. According to Google Inc., your IP address will never be associated with other user data and will be anonymized in order to prevent any allocation (IP masking). Users can prevent the installation of cookies by configuring their browser software accordingly. However, this may fully or partially disable certain functions of our website.

For more information about the web analytics service used, please visit the Google Analytics website. The following link offers guidance on how to prevent the use of your data by the web analytics service:http://tools.google.com/dlpage/gaoptout?hl=en.

For the sake of completeness, we would like to point out that in the United States of America there are monitoring measures by U.S. authorities which generally permit the storage of all personal data of all persons whose data has been transferred from the Union to the United States of America. This is done without differentiation, limitation or exception based on the objective pursued and without any objective criterion that would allow the US authorities to restrict access to the data and its subsequent use to very specific, strictly limited purposes that could justify the intrusion associated both with access to and use of the data. We would also like to point out that in the United States there are no legal remedies available to data subjects that would allow them to access, rectify or delete their personal data, or that there is no effective judicial protection against general access rights of U.S. authorities. We explicitly draw the attention of the data subject to this legal and factual situation in order to make an informed decision to consent to the use of his/her data.

 

b. Typekit

 

Our website uses so-called web fonts from Adobe Typekit for the uniform display of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Ave-nue, San Jose, CA 95110-2704, USA (Adobe).

When you access our website, your browser loads the required fonts directly from Adobe in order to display them correctly on your device. Your browser establishes a connection to Adobe's servers in the USA. This enables Adobe to know that your IP address has been used to access our website. According to Adobe, no cookies are stored when the fonts are provided.

Adobe is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the United States of America and the European Union to ensure compliance with European data protection standards. You can find more information about the Privacy Shield here. Information on data protection by Adobe can be found here.

The use of Adobe Typekit Web Fonts is necessary to ensure a uniform typeface on our website. The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website.

 

c. New Relic

 

A performance analysis service provider New Relic Inc., of 101 Second Street, 15th Floor, San Francisco, CA 94105, collects and stores data on our website from which user profiles are created using pseudonyms. These user profiles are used to analyse visitor behaviour and are evaluated to improve and tailor our services to meet customer needs. Cookies may be used for this purpose. The pseudonymised user profiles are not combined with personal data without the express consent of the customer concerned.

http://newrelic.com/privacy. Die Datenschutzerklärung ist unter http://newrelic.com/privacy.

The legal basis for the processing of the data for this purpose is our legitimate interest to optimise your experience of our website and also in improving and tailoring our services to meet changing customer needs over time.

 

10. Social Media

 

On our website you will find links to social media networks. Behind the buttons to the social media networks is a link to the applicable social media network, including the transfer of the website to be shared. No user data is transferred from the website to the social media network.

The links lead to the following networks:

• Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA bzw. Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2
• Instagram Inc., 1601 Willow Road, Meno Park, CA 94025, USA
• Twitter, Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
• YouTube, betrieben durch Google Inc., Amphitheatre Parkway, Mountain View, CA 94043
• Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
• Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA

When you link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This gives the network the information that your IP address has been used to visit our website and to access the link. If you link to a network while logged into your account on that network, the content on our site may be linked to your profile on the network, meaning that the network can directly associate your visit to our site with your user account. If you wish to prevent this, you should log out of your account before clicking on any links. An assignment also takes place when you log in to the relevant network after clicking on the link.

 

11. Storage periods

 

We only store personal data for as long as is necessary to carry out the above tracking services and further processing in the context of our legitimate interest. Contract data is stored by us for a longer period of time, as this is prescribed by statutory storage obligations. Obligations to store data, which oblige us to store data, result from accounting regulations and tax regulations. According to these regulations, business communication, concluded contracts and accounting documents must be stored for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

 

12. Changes

 

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or post. Please check back frequently to see any updates or changes to our privacy policy.

 

13. Contact

 

If you have any questions concerning data protection on our website or if you wish to request information or the deletion of your data, please send an email to our data protection contact at dataprotection@kjus.com.